FAQs
Why The Travel Planner?
The Travel Planner specialise in creating bespoke travel experiences with the highest level of personal service. We work with a number of different suppliers and hotels to find customers the best deal for their holiday.
When customers book with The Travel Planner, they are a valued client, receiving attentive, bespoke and personal service at every stage of their booking. Whether it is a city break, an all-inclusive family getaway, a multi-centre trip or a romantic luxury holiday, The Travel Planner will be there all the way. We work with carefully selected partners and suppliers to offer our customers the best deals for flights, hotels, airports transfers, car hire etc and work to meet the customer needs according to their specific budget and requirements.
How are you different?
When you choose The Travel Planner to arrange your holiday, you’ll get a level of personal service to help you plan every detail of your holiday. With experience in the travel industry and exclusive access to the best rates, we’ve learned how to deliver a great service, without compromising on the cost of your holiday. We also work with a number of different suppliers and hotels to find you the best deal on your holiday.
Can I arrange holiday extras such as transfers, insurance, airport parking, airport lounges etc?
Yes, of course. We work with carefully selected partners who specialise in travel extras such as insurance, airport parking, car-hire, tours etc. This way all the tools to help you create your perfect trip are in one place.
Do you accept deposits?
For hotels and transfers we accept a £25pp deposit with the remaining balance due before travel. The exact date depends on cancellation deadlines set by our suppliers and will be communicated to you at the time of booking. Unfortunately, we are unable to accept deposits for flights which must be paid in full at the time of booking.
Do you only deal with flights departing the UK?
The Travel Planner operates all over world and will be happy to take bookings across the globe, departing from any airport worldwide.
Are payments safe?
Yes, of course. All our partners have the best state of the art systems to ensure all your personal and financial information is safe. We only affiliate with well-known brands to ensure our customers are safe when purchasing travel related products and services.
I need help organising my holiday.
No problem. Please contact us for a personalised quote and we will be happy to help you create your perfect trip.